JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Workplace Coordinator role will assist the onsite staff with operational activities by providing customer related support and service to enable onsite delivery staff to effectively delivery facility management services. The Workplace Coordinator will also provide broad level administrative support to the site team including procurement and vendor support, finance, health and safety, and site operations support.
The Workplace Coordinator will be responsible for:
Operations SupportProvide superior customer service to meet on-site client expectations
Provide vendor management support by ensure subcontractors perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings, including ordering catering as required
Perform weekly consumables order; receive and store as required; and provide receipts to PFM for records
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy
Organise specialty cleaning as required
Provide administrative support to Contract Administrator as required to ensure staff obtain and maintain security clearances
Health, Safety and Risk ManagementUnder direction of PFM, assist in conducting regular audits to ensure that safety procedures are being complied with
Assist in carrying out safety procedures when needed
Assist in the property risk management program
Participate in the disaster recovery and business continuity plans as required
Follow established escalation procedures and incident reporting procedures
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
The Workplace Coordinator will demonstrate the following competencies:
Able to cooperate and work well with others to meet targets
Support the team effectively as and when needed
Proven ability to commit to flawless execution while complying with firm’s procedures and standards
Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviors and values of being an Safety, Expert, Proactive, Innovative, Team Player and valuing the Customer
Able to interact with the general client staff & vendors with ease
Ability to manage conflict and conflicting priorities
Demonstrates ability to work with vendors to deliver efficient services
Demonstrates proactive & professional approach to customer service
Has a customer-oriented attitude
Proven ability to manage multiple and complex operational matters on a daily basis
Demonstrates ability to prioritize and manage tasks in an efficient and timely manner
- Worked in a dynamic environment with basic understanding of facilities management
- Good computer skills in Microsoft Suite programs
- Previous experience in general workplace administration and coordination
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.