Full Time Information Technology Manager Jobs, in OUS Group Kuala Lumpur - Ricebowl

We are seeking an experienced IT Manager to establish and lead our IT function from the ground up. The ideal candidate will have a wealth of experience tackling various hardware and software problems, providing technology solutions to employees, and working closely with third-party software companies to adopt new technologies and maximize efficiency. This role will oversee infrastructure, data security, ERP & AI system implementation (including DingTalk, Yonyou, Kingdee, or other AI-native platforms), and ensure seamless collaboration with Business Analysts and cross-functional teams.

Responsibilities:

Strategic IT Leadership

• Develop and execute the IT roadmap aligned with OUS Group’s mining and trading operations.
• Lead ERP deployment (Yonyou, Kingdee, Dingjie Digital, SAP) and integrate with DingTalk/Feishu.
• Collaborate with Business Analysts to design workflows, reporting dashboards, and compliance modules.
• Manage vendor relationships, negotiate technology contracts, and oversee adoption of new technologies.
• Recruit and train IT team members as the department scales.

Foundational IT Setup

• Procure, configure, and manage laptops, desktops, and mobile devices for staff.
• Establish secure networking (LAN/WAN, Wi-Fi, VPN) across offices and mining sites.
• Set up centralized storage solutions (cloud & on-premise) with backup and disaster recovery.
• Implement IT asset management, inventory tracking, and helpdesk support.

Cybersecurity & Compliance

• Control and monitor data, network access, and backup systems.
• Develop and enforce IT security policies, firewalls, and endpoint protection.
• Ensure compliance with MPERS and data protection regulations.
• Monitor system access, audit logs, and incident response protocols.

Technical Support & Vendor Management

• Provide troubleshooting and technical support for hardware and software issues.
• Negotiate and communicate with third-party software providers for new solutions and troubleshooting.
• Ensure employees have up-to-date technology tools and systems.

Reporting & Analytics

• Build IT reporting frameworks for system performance, security incidents, and ERP usage.
• Provide management with dashboards and insights for decision-making.

Qualifications:

• Bachelor's degree in computer science or relevant field
• 5+ years of experience in related field
• Experience in information technology space and solving various software and hardware problems
• Strong technical problem solving and communication skills