Administrative & Operations Executive
We are a premium luxury eyewear and optical boutique established since 1999, and we’re looking for a detail-oriented, organised and proactive individual to join our growing team.
Key Responsibilities
- Manage and record daily sales transactions and administrative documentation
- Handle general office administration and maintain organised records
- Maintain accurate inventory records, stock transfers, stock receiving and stock reconciliation
- Coordinate with suppliers on product orders, deliveries and stock availability
- Assist in managing our Shopify website, online orders and e-commerce operations
- Update product listings, pricing and inventory across all sales channels
- Support the maintenance and integration of our POS, inventory and e-commerce systems
- Manage customer records and assist with CRM updates, customer follow-ups and appointment reminders
- Monitor stock levels and prepare inventory reports to ensure optimal stock availability
- Assist in preparing weekly operational reports, sales summaries and inventory reports for management
- Handle after-sales service administration.
- Work closely with the sales team to ensure smooth day-to-day store operations
- Continuously identify and suggest improvements to operational processes and workflows
Requirements
- Strong attention to detail with excellent organisational skills
- Computer literate and comfortable learning new software systems
- Good command of English and Bahasa Malaysia
- Proficient in Microsoft Excel and Microsoft Office & SQL
- Experience in administration, retail, inventory management & experience in handling e-commerce.
- Responsible, proactive and able to work independently
- Positive attitude with a willingness to learn and grow with the company
Pay: RM2,500.00 - RM3,200.00 per month
Benefits:
Work Location: In person