Workforce Management Executive (Junior Level)
Location: Menara Southpoint, Kuala Lumpur (Work From Office)
Working Hours: Monday – Friday, 9:30AM – 6:30PM
Contract Duration: 1 Year (3-month probation + 9-month extension upon successful performance)
Joining Date: ASAP
Job Overview
We're looking for a proactive and organized Workforce Management Executive to support recruitment and workforce operations for courier and sorter teams. This role involves candidate follow-ups, onboarding coordination, and daily communication with field staff to ensure smooth operational support.
Key Responsibilities
- Follow up with potential candidates from various recruitment channels, including social media, website applications, referral programmes, and recruitment campaigns
- Contact registered applicants who have not reported for work
- Manage WhatsApp groups for newly onboarded and existing couriers and sorters, and respond to inquiries related to pay, work locations, shift schedules, and onboarding
- Assist with the onboarding process for new hires
- Support the operations team with ID creation for new employees, especially during peak periods and weekends
- Perform other workforce administration tasks as assigned
Requirements
- Minimum Diploma or at least 1 year of relevant working experience
- Good interpersonal and communication skills
- Able to multitask and manage time effectively
- Comfortable communicating with candidates and employees via phone calls and WhatsApp
- Proficient in basic Microsoft Office applications
- Able to work independently in a fast-paced environment
Salary & Benefits
- Basic Salary: RM2,500
- Statutory Benefits: As per Employment Act
Pay: RM2,500.00 per month
Application Question(s):
- Are you able to start immediately?
- If not, when can you start working?
- Do you have any relevant experience in recruitment, sourcing, or logistics?
Work Location: In person