全职 Operations Executive 工作, 薪水 up to SGD 3,000, INDOGUNA (SINGAPORE) PTE LTD North Region (Singapore) 公司招聘中 - Ricebowl

Job Summary 

The Retail Operations Executive is responsible for overseeing the day-to-day operations of retail outlets, ensuring operational excellence, inventory accuracy, sales growth, compliance with food safety and company standards, and delivering a positive customer experience. The role works closely with management, marketing, procurement, QA, and retail teams to drive sales performance, optimize operations, and maintain consistency across all retail locations. 

Job Responsibilities:

Retail Operations Management 

• Oversee and support the daily operations of multiple retail outlets. 

• Conduct regular store visits to ensure operational efficiency, service excellence, and compliance with company standards.  

• Ensure all retail outlets operate in accordance with established SOPs, food safety, hygiene, and workplace safety requirements.  

• Monitor store performance and implement corrective actions where necessary.  

• Support new store openings, store renovations, and operational improvement initiatives.  

Sales & Business Development 

• Work closely with the Marketing and Procurement teams to plan and execute promotional campaigns and sales activities.  

• Coordinate and implement in-store promotions to drive sales and improve customer engagement.  

• Monitor sales performance and identify opportunities to increase revenue and profitability.  

• Analyze market trends, customer preferences, and competitor activities to recommend product and sales strategies.  

• Assist management in achieving sales targets and business objectives.  

Inventory & Stock Management 

• Monitor inventory levels and stock movement across all retail outlets.  

• Coordinate stock replenishment and transfers to ensure product availability while minimizing wastage.  

• Review weekly inventory reports and investigate stock discrepancies.  

• Work with Procurement to manage aging inventory and develop strategies to clear slow-moving stock.  

• Ensure accurate stock records and inventory control procedures are maintained.  

Team Coordination & Workforce Management 

• Communicate and coordinate with retail team members to ensure smooth daily operations.  

• Prepare and manage monthly duty rosters and manpower scheduling.  

• Monitor staff attendance, punctuality, and deployment.  

• Provide guidance, coaching, and operational support to retail staff.  

• Foster teamwork and ensure employees understand and comply with company policies and operational procedures.  

Compliance, Quality & Food Safety 

• Conduct regular outlet inspections to ensure compliance with food safety, hygiene, and operational standards.  

• Work closely with the QA team to conduct internal audits and ensure timely closure of audit findings.  

• Ensure compliance with relevant regulatory requirements and company policies.  

• Maintain proper documentation and records relating to operations, audits, and compliance matters.  

• Support initiatives to enhance food safety culture and operational excellence.  

Reporting & Administration 

• Prepare and analyze operational, sales, and inventory reports.  

• Perform monthly billing conversion and administrative documentation as required.  

• Monitor key performance indicators (KPIs) and provide recommendations for operational improvements.  

• Maintain accurate records of store performance, inventory, manpower, and audit findings.  

• Assist management in preparing business reports and operational reviews.  

Continuous Improvement 

• Identify opportunities to streamline operational processes and improve productivity.  

• Recommend cost-saving initiatives while maintaining service and product quality.  

• Support the implementation of new systems, technologies, and operational procedures.  

• Participate in company projects and initiatives aimed at improving retail operations and customer experience.

Job Requirements:

 · Diploma in Supply Chain Management / Logistics Management

· Minimum 5 years of experience in operations management within the retail industry

· Strong analytical and problem-solving skills

· Excellent communication and interpersonal skills

· Strong proficiency in MS Office and familiarity with SAP S4 is a plus

· Ability to perform well under pressure and work effectively in a fast-paced environment

· Ability to manage multiple tasks and prioritize work efficiently

· Attention to detail and a focus on continuous improvement