Job Summary:
Ensure product quality & compliance by performing inspection, testing & release activities across incoming, in-process & finished goods.
Reduce defects, minimize rework & on-time delivery to customers.
Responsibilities:
A. Inspection & Quality Control
Perform incoming, in-process & final inspections in accordance with specifications, control plans & work instructions
Ensure only conforming materials & products are released
Interpret drawings, specifications & acceptance criteria accurately
B. Non-Conformance Management
Identify, segregate & report non-conforming materials/products
Raise and support investigation of Non-Conformance Reports (NCR)
Assist in root cause analysis and corrective/preventive actions (CAPA)
C. Documentation & Traceability
Record inspection results accurately and ensure full traceability
Prepare & verify Certificates of Analysis (COA)
Ensure timely & accurate system transactions (e.g release, hold, rejection in ERP system)
D. Continuous Improvement
Reduce defects, scrap, and rework
Provide feedback on process improvements & inspection optimization
Support data collection & basic analysis for quality trends
E. Compliance, Safety & Housekeeping
Comply with ISO 9001, ISO 14001, ISO 45001 & applicable product safety standards (e.g., GMP, food contact compliance)
Maintain 5S and good laboratory practices in QA areas
Report safety, quality or compliance risks immediately
Educational Qualification
NITEC / Diploma in Engineering, Quality field
QA Technician I/II/III: 3 - 7 years experience
Knowledge of inspection & measurement tools (e.g., calipers, micrometers, gauges)
Basic understanding of sampling plans (AQL) and statistical concepts (SPC preferred)
Familiarity with ERP / quality systems
Good documentation & report writing skills
Strong attention to detail & problem-solving ability
Effective communication & teamwork