- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
CADVision Systems (CVS) is a preferred SOLIDWORKS and SolidCAM partner in Singapore and Malaysia, specializing in advanced engineering design and manufacturing solutions. With offices and training centers in Kuala Lumpur, Singapore, Penang, and Johor Bahru, CVS provides local engineers and companies with technology, training, and support tailored to real-world engineering challenges. The company is known for integrating industry best practices into training and customizing support to meet each customer’s specific requirements. CVS is committed to becoming a leading partner and training provider for the ASEAN principal in US.
Summary Job description
The individual in this role will be responsible for managing day-to-day interactions with customers, responding to inquiries, and ensuring a positive experience across all touchpoints. Key tasks include handling customer feedback, coordinating with internal teams to resolve issues, tracking customer satisfaction, and supporting account management activities. The role also involves maintaining accurate customer records, preparing basic reports on service performance, and assisting with customer-focused initiatives and events. The Customer Relations Executive will contribute to building long-term relationships that support CADVision Systems’ reputation for high-quality service and technical excellence.
Qualifications
重要安全守则
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