Inter Island Group Hiring! Full Time Onboarding Analyst in Federal Territory - Ricebowl

About the Role

We are looking for an experienced Onboarding Analyst to support client onboarding and lifecycle management within a Global Markets environment.

This role is ideal for professionals with experience in client account opening, onboarding operations, client lifecycle management, KYC processes, and stakeholder coordination within banking or financial services.

You will play a key role in ensuring clients are onboarded accurately and efficiently while maintaining strong operational controls, regulatory compliance, and service standards.

Key Responsibilities

• Support end-to-end client onboarding and account opening activities for Global Markets clients.
• Manage client lifecycle activities, including new account setup, account maintenance, amendments, and ongoing client updates.
• Review onboarding information and documentation to ensure completeness and accuracy.
• Investigate and resolve client onboarding queries, exceptions, and operational issues in a timely manner.
• Coordinate closely with Front Office, Sales, Risk, Compliance, Operations, and other internal stakeholdersthroughout the onboarding process.
• Support KYC and client lifecycle management processes in line with internal policies and regulatory requirements.
• Monitor onboarding cases and outstanding items to ensure timely completion within agreed service levels.
• Identify onboarding bottlenecks, operational gaps, and opportunities for process improvement.
• Support the implementation of onboarding process enhancements and operational control improvements.
• Assist with internal audits, compliance reviews, and regulatory requirements related to client onboarding.
• Maintain accurate records, documentation, and audit trails for onboarding and lifecycle activities.
• Ensure adherence to operational procedures, risk controls, and governance requirements.

Requirements

• Relevant experience in Client Onboarding, Client Lifecycle Management, Account Opening, or Banking Operations.
• Good understanding of KYC, client due diligence, and client lifecycle processes.
• Knowledge or exposure to Financial Markets / Capital Markets products is highly preferred.
• Experience supporting institutional, corporate, wholesale banking, or Global Markets clients is an advantage.
• Strong understanding of onboarding documentation, operational controls, and regulatory requirements.
• Ability to investigate and resolve onboarding queries and exceptions.
• Strong communication and stakeholder management skills.
• Ability to work effectively with Front Office, Risk, Compliance, and Operations teams.
• Strong analytical, organizational, and problem-solving skills.
• High attention to detail with the ability to manage multiple onboarding cases and priorities.
• Bachelor’s Degree in Finance, Banking, Accounting, Economics, Business, or a related field is preferred.

Work Location: In person