Job Title: IT
Location: Singapore
Employment Type: Full-time
Job Summary
We are seeking a proactive and customer-focused IT Support Engineer to join our team in Singapore. The successful candidate will be responsible for providing technical support, maintaining IT systems, troubleshooting hardware and software issues, and ensuring the smooth operation of the organization's IT infrastructure.
Key Responsibilities
- Troubleshoot hardware, software, network, and system issues.
- Set up and manage user accounts, email, and access permissions.
- Monitor IT systems and perform routine maintenance.
- Document incidents, resolutions, and IT procedures.
- Support system upgrades, software deployments, and IT projects.
- Coordinate with vendors for equipment maintenance and warranty support.
Requirements
- Minimum 2 years of experience in IT support or a similar role.
- Knowledge of Windows operating systems, Microsoft 365, Active Directory, and basic networking.
- Familiarity with troubleshooting hardware and software issues.
- Strong analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
Pay: $3,500.00 - $5,500.00 per month
Work Location: Remote