全职 Compliance - Reporting Associate Jobs, salary up to MYR 3,500 in TYMBA EDUCATION GROUP SDN BHD Kuala Lumpur - Ricebowl

Job Overview

The Report & Compliance Associate (Flow Ops) is responsible for ensuring operational data integrity, regulatory compliance, and accurate reporting across the organisation’s learner, academic, and internal operational processes. This role plays a critical governance function by maintaining structured documentation, producing timely analytical reports, and ensuring adherence to internal SOPs, statutory requirements, and quality assurance standards. The position supports risk management, audit readiness, and decision-making by providing disciplined reporting and compliance tracking.

A. Operational Reporting & Data Management

• Prepare, compile and maintain periodic operational reports covering learner enrolment, registration, active status, attendance, deferment, withdrawal, completion tracking, programme movement, academic intake and learner progression.
• Consolidate data from multiple units including Academic, Core Operations and Admissions to ensure end-to-end reporting accuracy.
• Ensure all reports are submitted in accordance with established reporting timelines.
• Validate data accuracy and completeness prior to submission to the Team Leader and Management.
• Maintain structured report directories for monthly, quarterly and annual reporting purposes.
• Support ad-hoc reporting requests from Management and Operations Leadership.

B. Compliance Monitoring & SOP Governance

• Monitor operational compliance with internal Standard Operating Procedures (SOPs), learner governance frameworks, and data management controls.
• Track departmental compliance against agreed workflows and operational control mechanisms.
• Flag non-compliance risks and report exceptions to the Team Leader for corrective action.
• Support the implementation and roll-out of updated SOPs across all operational units.

C. Audit Support & Risk Documentation

• Support internal audits, operational reviews and management verification exercises.
• Prepare structured audit documentation including learner records, reporting logs, compliance checklists and operational performance evidence.
• Assist in compiling corrective action documentation following audit findings.
• Maintain audit history files and review logs to ensure full traceability.

D. Regulatory, Accreditation & Quality Assurance Support

• Support documentation preparation for academic quality reviews, accreditation verification and external programme assessments.
• Ensure all operational documentation aligns with regulatory expectations and internal quality standards.
• Assist in data verification exercises required for external programme validation.
• Maintain strict version control for all quality assurance and compliance documents.

E. Records Management & Documentation Control

• Maintain a centralised digital filing system for learner operational reports, compliance records, audit files and accreditation documentation.
• Ensure proper labelling, version control and secure archival of documents at all times.
• Enforce document confidentiality and institutional data protection standards.
• Conduct periodic file integrity checks and documentation housekeeping audits.

F. Cross-Functional Operational Coordination

• Work closely with Core Operations, Academic Affairs, and Admissions & Marketing teams to ensure accurate and aligned data flow.
• Ensure data alignment between learner experience, academic delivery and reporting outputs.
• Coordinate the collection of required data from relevant departments within agreed timelines.
• Support overall operational continuity through accurate and structured information flow.

G. Governance Reporting & Management Support

• Prepare summary reports for operational performance reviews, compliance health-checks and risk tracking dashboards.
• Highlight recurring compliance issues and performance concerns for management attention.
• Provide structured documentation support for management meetings, board reporting packs and operations review sessions.

H. General Administration & Special Assignments

• Maintain strict confidentiality and professional conduct at all times.
• Uphold data integrity standards and institutional governance principles.
• Support system migration, documentation restructuring and reporting automation projects.
• Perform any other duties assigned by the Team Leader, Flow Operations Unit, Head of Operations or Management.

Job Types: Full-time, Contract

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Professional development
• Work from home

Work Location: In person