Judobi Hiring! Full Time Account Manager (54k-72k basic) in - Ricebowl

About the job

Our client is a well-established performance digital marketing agency with a strong presence in Singapore, trusted by thousands of businesses across SEO, SEM, social, content, and web. With decades of experience and a reputation built on results, they are now looking for a commercially-minded Account Manager to take true ownership of key client relationships and drive long-term growth.

The Role

You will be the primary client-facing owner of a portfolio of accounts, operating as a strategic consultant rather than a tactical task-taker. Reporting into the leadership team and working closely with specialists across SEO, paid media, and organic social, you'll turn client goals into cross-channel strategy and complex data into growth stories.

Key Responsibilities

1. Own the Client Relationship & Account Strategy

• Serve as the trusted point of contact for assigned clients, building genuine relationships built on results and trust
• Take ownership of each client's roadmap, shifting the conversation from daily tasks to long-term business growth
• Develop a deep understanding of each client's business to identify their core problems and opportunities
• Translate client goals into integrated, cross-channel strategy

2. Diagnose, Direct & Deliver Outcomes

• Spot performance risks, gaps, and market opportunities early, backed by data-driven hypotheses
• Track account KPIs against each client's primary objectives
• Direct specialist teams with clear briefs and recommendations on execution and deeper investigation
• Flag opportunities for budget top-ups, new service uptake, and account improvements

3. Drive Account Growth & Retention

• Own the retention and growth of your accounts, identifying upsell and cross-sell opportunities based on client needs
• Lead renewal conversations grounded in a clear articulation of value delivered
• Provide accurate renewal forecasts, including growth, risk, and scope changes
• Continuously build account value rather than simply maintaining the status quo

4. Cross-Functional Execution

• Advise credibly across multiple digital channels at a strategic level
• Ask the right questions and challenge weak thinking to guide clients well
• Deliver actionable insights through performance reporting and optimisation
• Keep client documentation and internal alignment tight and current

Ideal Candidate Profile

• 3+ years of experience in account management, client servicing, or a related field
• Strong conceptual grasp of digital channels (SEO, Meta, Google, Organic Social), with genuine curiosity for AI-enabled ways of working
• A confident communicator who can build client trust and influence decisions
• A track record of growing and retaining accounts, not just maintaining them
• Comfort translating high-level business goals into structured digital strategy
• Prior agency experience is a strong plus — candidates transitioning in-house are also welcome to apply
• Hands-on experience with Google and/or Meta platforms would be an advantage

This is a chance to step into a genuinely strategic, client-facing seat at one of the region's most established performance marketing agencies - owning outcomes, not just optics.

CEI: R1219292

EA License: 23C1501

Judobi (Singapore) Pte. Ltd.