全职 Operations - Engagement Executive (CUCKOO- Technical Team Support) 工作, 薪水 up to MYR 4,000, CUCKOO International (MAL) Berhad Federal Territory 公司招聘中 - Ricebowl

Job Purpose

This multi-faceted role drives efficiency, compliance, and team engagement across our branch network and digital platforms. You will seamlessly transition from analytical field audits to creative event execution and community management. The ideal candidate is an agile, hands-on problem-solver who enjoys being on the move, building strong relationships with our branch teams, and bringing energy to our corporate events.

Monday - Friday - 9:00 AM - 6:00 PM

Location: The Glenz @ Glenmarie (Requires frequent travel to branches)

Job Descriptions

1. Branch Auditing & Operational Enhancement

• Conduct routine on-site branch visits to perform comprehensive operational audits and monitor service delivery performance.
• Identify localized organizational issues and operational bottlenecks during field visits.
• Perform data analysis and feasibility studies to propose, design, and implement localized workflow and service enhancements.

1. Digital Engagement & Community Management

• Oversee and maintain the organization's social media channels, ensuring all published information is precise and up-to-date.

1. Support, Planning & Corporate Events

• Take primary ownership of planning, coordinating, and executing monthly team meetings, corporate events, and internal team-building activities.
• Structure, organize, and execute day-to-day operational service planning and back-end support activities.

1. Branch Expansion & Core Administration

• Provide hands-on administrative support during new branch openings, launches, and setups.
• Manage core administrative workflows, including the professional preparation of official corporate letters and internal documentation.
• Collaborate cross-functionally with team members to ensure targeted departmental KPIs and goals are achieved.

1. Operational Agility & General Support

• Execute flexible ad-hoc support tasks assigned by management from time to time.
• Provide day-to-day general support to ensure smooth workflows across the broader Service Organization.
• Contribute to the team's collective effort by achieving relevant outcomes as required.