全职 Order Processing Japanese Speaker 工作, 薪水, Michael Page Federal Territory 公司招聘中 - Ricebowl

• Exposure to regional processes & systems
• Collaborative environment & career growth
  
  

About Our Client

Our client is a well-established multinational corporation (MNC) operating within the industrial and manufacturing sector, with extensive operations across global markets.

Job Description

• Manage end-to-end order processing, from order receipt through fulfilment.
• Act as the primary contact for Japanese-speaking customers regarding orders and enquiries.
• Monitor order status and coordinate with supply chain, logistics, and other internal teams.
• Resolve order discrepancies, delivery issues, and customer concerns promptly.
• Maintain accurate customer and order records within ERP systems.
• Ensure service level agreements and internal processes are consistently met.
• Support continuous improvement initiatives within customer operations.
  
  

The Successful Applicant

• Business-level proficiency in Japanese (min JLPT N2) and English (written and spoken).
• Experience in order management, customer service, customer operations, or sales support.
• Strong communication and stakeholder management skills.
• Detail-oriented with excellent organisational abilities.
• Comfortable working in a fast-paced, process-driven environment.
• ERP experience (SAP preferred) would be advantageous.
  
  

What's on Offer

• Annual salary: RM60,000 - RM120,000
• Exposure to regional and international stakeholders.
• Structured training and career development opportunities.
• Collaborative and professional working environment.
• Competitive benefits package.
  
  

Contact:

Quote job ref: JN-*************