Full Time Service and Application Engineer Jobs, in Zen Voce George Town - Ricebowl

Responsibilities:

• Service and application support on LED Wafer/Die Probing, BIB Handler, Oven, Wire Bonding, Ball Mount, Dicing, Robots and others.

• Experienced on Dicing/Sawing is preferred.

• Managing customer account including service support on customer request, RMA and customer complaints.

• Co-work with customer and principal, to develop new opportunities, and overcome issues.

• New Machine installation and buyoff;

• Spare part inventory control;

• Conduct operation and maintenance training;

• Provides product, service, or equipment technical and engineering information by answering questions and requests.

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.

• Determines improvements by analyzing service applications in customer environment.

• Gains customers’ acceptance by explaining or demonstrating operations improvements. Contributes to team effort by accomplishing related results as needed

Requirements:

• Minimum Diploma in Mechanical/Electrical /Electronic/Mechatronic Engineer.

• Prefer with working experience in LED/Semiconductor Equipment.

• Familiar process of Probing, Wire Bonding, Handler, Curing.

• No experience candidates are welcome.

• Station at Penang or Kulim.

• Possess own transport.

• Good communication skill (both spoken and written) in English and Mandarin (to liaise with Mandarin speaking associates).

• Required to visit & provide service support at customer site. Willing to travel to other countries.

• Preferably candidates who can start work within a month.

• Fresh graduates are encouraged to apply.