全职 Customer Service Executive 工作, 薪水, Telecontinent WP Kuala Lumpur 公司招聘中 - Ricebowl

Requirements

• Minimum SPM/STPM/Diploma in any discipline.

• Preferably 1 year of working experience in administration, customer service or equivalent.

• Must be familiar with computer applications, i.e.. Microsoft Word & Excel.

• Able to work independently with minimum supervision.

Responsibility

• Answers customer inquiries via phone, email , SMS, and live chat/social media platform

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Identify and assess customers’ needs to achieve satisfaction

• Maintaining a positive, empathetic, and professional attitude toward customers always

Operation Hour:

• Monday to Friday: 9AM – 8:00PM

• Saturday, Sunday & Public Holiday: 9:00AM – 4:00PM

• 5 working days, 2 off days

Working Location

Menara Tokio Marine Life, 189, Jln Tun Razak, 50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur