- Singapore
全职 Assistant Director 工作, 薪水, Singapore General Hospital Pte Ltd 公司招聘中 - Ricebowl
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Job Category: Administration
Posting Date: 14 Jul 2026
Assistant Director / Senior Assistant Director, Billing Adjustment and Claims Management
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If you are passionate about transforming healthcare finance into a meaningful touchpoint that combines operational excellence with human compassion, this is an opportunity to make a lasting impact on patients, families, and the future of healthcare delivery at SGH. With strategic leadership and a proactive mindset, you will empower your team to uphold strong financial stewardship and also enhance the overall patient experience.
Key Responsibilities
- Provide professional leadership, support and guidance to the team in managing the end-to-end bill adjustment process, including the review of billing discrepancies, validation of supporting documents, and implementation of accurate corrections in the system.
- Identify process gaps, implement improvements, and drive automation and quality initiatives to enhance accuracy, efficiency, and patients’ satisfaction
- Oversee the monitoring, processing, and resolution of claims to ensure accurate approval and timely management of rejections or discrepancies.
- Develop and implement KPIs and performance analytics framework to monitor team productivity, enhance service quality and drive continuous improvements.
- Collaborate with internal departments / teams to ensure compliance with policies, governance requirements, and service-level agreements
- Prepare management reports and develop data dashboards for performance review or strategic decision-making
Qualifications
- Bachelor’s degree in business administration, Finance, Healthcare management or related field (s)
- Minimum 8 years’ experience in claims management, billing operations or related leadership role is preferred
- Ability to manage teams and deliver measurable performance / improvements
- Possess strong analytical mindset with proficiency in data tools and performance dashboards
- Excellent communication, problem solving, and decision-making skills
Req ID: 4986
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