Establish a good relationship with clients, obtaining feedback from clients from
time to time, resulting in overall clients' satisfaction; little or no clients'
complaints on major issues.
Responsive to clients' requests in an accurate/ appropriate manner.
Update the clients on new packages, competitive alerts, new media
opportunities and follow-through on campaigns.
Communicate to the team on clients' special requests (e.g. special, ad hoc
report).
2. Business Partner Management
Develop good relationships with business partners (e.g. creative, media
owners), hence the ability to obtain updated information (e.g. formats,
guidelines, packages, deadlines) that contributes to the work objectives, value add to clients or a smooth campaign placement.
Ensure clear documentation on all communications with business partners.
Ensure terms and conditions in media owner contracts are approved by
supervisor.
3. Research & Media Applications Proficiency
Perform basic and advanced functions of planning/booking systems, both
syndicated and proprietary, thus completing each transaction/ placement
successfully.
Generate reports (e.g. by medium, pre-and-post-buy, syndicated and
proprietary reports).
Apply agency's planning approach.
4. Financial
Accurate and timely input into billing system.
Assist to update and follow-through all changes to media placement.
Adhere to media planning process.
Reconcile media payment variances.
5. Industry Knowledge (Consumer, Business or Brand Insights)
Understanding of media scene & developments – online & offline media
Basic awareness of brand and product categories, and the competitive
framework, thus able to carry out basic online & offline media planning
assignments.
Conduct basic analysis of targets involvement with the various media.
6. Investment Management
Optimize/adhere to budget constraints in clients'/schedule brief.
7. Corporate Responsibility
Demonstrate appropriate behaviours to uphold the company's image,
reputation, and credentials.
Min one year experience working in a media specialist agency
Has a sound understanding of media across both traditional media and digital
media
Meticulous, able to organise and prioritise tasks and work under tight
timelines
Resilient to change and willing to learn new skills
Strong communication skills, both written and verbal, with internal and
external parties
Good with numbers, analysing data and derive meaningful analysis and
conclusion