Job Purpose
- The Front Office Associate is in charge of looking after the guest during their whole stay, handling guest’s requests, check-in and check-out and therefore, must have immaculate grooming, pleasant manners, full knowledge of hotel facilities, general information of the area and most importantly a smiling, friendly disposition.
- Understand guests' needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction.
Knowledge and Experience
- Possess at least O’ Levels, Professional Certificate, Diploma in Hotel Management.
- Required languages: English and Bahasa Malaysia.
- Fresh graduates are encouraged to apply.
Competencies
- Confident communication and interpersonal skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively and calmly.
- Ability to work independently and has good initiative in a fast-paced environment.
- Self-motivated and energetic.
- Demonstrates honesty and integrity.
- Able to work as a business partner and multitasks in a Front Office team and contribute to the overall success of the business.
- Possess time management skills.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,300.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person