全职 Operations Manager (Freight Forwarding Industry) 工作, 薪水 up to MYR 10,000, Talentvis Johor 公司招聘中 - Ricebowl

ESSENTIAL FUNCTIONS:

· Responsible of statistics and KPIs of operational performance in the country/branch.

· Responsible in the relationship with IATA at National Level and fulfill with the operational requirements of IATA.

· Awareness to key import and export vertical market in order to work closely with Marketing and Sales development.

· To support in sub-contractor management function, supplier and control for agreement and monitoring of their performance (post landing services, customs clearance, etc)

· Responsible for customer services function, customer retention and cross selling in cooperation with Marketing and Sales into the country/branch.

· Work closely with partners and Sales Team to define necessary product to achieve the targets budgeted.

· To Work in accordance to the compliance rules and policy.

· Relation with customers and Carriers.

· Visit to customers and potential customers together with the Sales Team for technical purposes

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports, customer services department, Operational function structure.

· Recommend hiring, firing and promotion

· Identify and resolve personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

QUALIFICATIONS:

· Excellent organizational skills

· Excellent written and verbal skills

· Strong computer skills including Microsoft Office suite

· Detail oriented, able to multitask and meet deadlines

· Self-motivated, able to work in a team and independently

EDUCATION AND EXPERIENCE:

· Bachelor’s degree in transportation, ocean freight or international business preferred or equivalent.

· 5+ years of airfreight product or scope focused in Business.

· Knowledge and experience in Air freight Operations duties.

· Knowledge in planning and cost control in Air Freight Product.

· Marketing & Sales orientated capabilities and business developing.

· Highly motivated leader who is adept at working in a competitive, challenging and fast-paced work environment.

· English advanced proficiency language (written and speaking).

Pay: RM9,200.00 - RM10,000.00 per month

Work Location: In person