全职 Technical Account Manager(cybersecurity) 工作, 薪水, Ssquad Global Federal Territory 公司招聘中 - Ricebowl

Company Description Ssquad Global is a cybersecurity-led IT services company focused on protecting and enabling organizations in a digitally driven world. Since 2012, the company has delivered comprehensive solutions in Cybersecurity, Managed IT Services, Infrastructure Management, and Cloud Technologies to help clients operate securely and efficiently. Ssquad Global supports businesses across industries in mitigating risks, defending against evolving cyber threats, and achieving secure digital transformation. Headquartered in Singapore, the company is a leading independent Managed Security Services Provider (MSSP) with operations across APAC, EMEA, and the Americas, and provides 24/7 service and support through a global delivery model and strategic regional partnerships.

Role Description Job description:

Job Title: Technical Account Manager (TAM) – Client Success(Cybersecurity)

Company: Ssquad Global( *************),

5 days Work from Office ( Monday to Friday) 9 :00am -6 :00 pm

Location: Malaysia( Prefered For Mandarin Speaker )

Job Type: Full-time

we're looking for a results-driven Technical Account Manager to manage client relationships, ensure seamless service delivery, and drive operational excellence.

Key Responsibilities:

• Develop and execute account strategies aligned with business goals.
• Ensure smooth transition and delivery of service contracts.
• Act as the primary point of contact and escalation for clients.
• Monitor contract compliance, client satisfaction, and team performance.
• Drive continuous service improvement and operational efficiency.
• Track financial performance and identify growth opportunities.
• Prepare performance reports and recommend improvement initiatives.

Preferred Skills & Experience:

• Strong knowledge of Cybersecurity Tools, Third-Party Services, Infrastructure Services, Cloud Security, and Application Integration Services.
• 5–7 years of experience in Technical Account Management.
• Strong client engagement and stakeholder management skills.
• Immediate joiner
• Malaysian Citizen only

If you interested ,apply : *************/*************