Full-Time PositionAbout Us
We are a growing tuition centre group in Singapore dedicated to helping students improve their Math and Science results through effective teaching methods and exam techniques.
We are looking for a responsible, energetic and people-oriented Centre Manager to lead daily operations and create an outstanding experience for students and parents.
Key Responsibilities1. Sales & Customer Service
- Handle enquiries from WhatsApp, phone calls and walk-ins.
- Conduct course consultations with parents and students.
- Follow up with leads and convert them into enrolments.
- Build strong relationships with parents and provide excellent customer service.
2. Student Retention
- Monitor attendance and student progress.
- Follow up with parents on students' performance.
- Handle feedback and resolve concerns professionally.
- Work closely with tutors to ensure students receive proper support.
3. Centre Operations
- Ensure smooth daily running of the centre.
- Maintain cleanliness and a positive learning environment.
- Manage schedules, classroom arrangements and student records.
- Assist in fee collection and administrative duties.
4. Tutor Coordination
- Coordinate class schedules and tutor assignments.
- Support tutors with worksheets, materials and operational matters.
- Communicate student feedback between parents and tutors.
5. Marketing Support
- Assist with centre events, open houses and promotions.
- Encourage satisfied parents to share reviews and referrals.
- Support HQ campaigns and centre growth initiatives.
Requirements
- Minimum Diploma qualification.
- Experience in customer service, sales, education or retail operations is preferred.
- Strong communication and interpersonal skills.
- Able to multitask and work independently.
- Comfortable using computers, WhatsApp and Microsoft Office.
- Passionate about helping students succeed.
- Willing to work evenings and weekends according to centre operating hours.
- Minimum 1 year of Tuition Centre Experience
What We Offer
Competitive salary with performance incentives
Career progression opportunities
Training and development provided
Positive and supportive work environment
Opportunity to make a meaningful impact on students' lives
Working Hours
- 5-day work week
- Weekdays and weekends according to roster
- Off day on weekdays where applicable
Salary
$2,800 – $4000 per month + Performance Incentives
Join us and help students turn challenges into breakthroughs.
Job Type: Full-time
Pay: $3,000.00 - $4,000.00 per month
Work Location: In person