全职 SALES ADMIN 工作, 薪水 up to MYR 4,000, Kiong Gay (M) Plasterceil Johor 公司招聘中 - Ricebowl

1. Support Outdoor Sales

• Work closely with outdoor sales representatives to ensure smooth coordination.
• Prepare and process quotations, sales orders, invoices and related documents accurately and on time.
• Follow up on customer requirements and provide necessary administrative support to the sales team.

2. Customer Service (Walk-in & Inquiry Handling)

• Attend to walk-in customers by providing product information, quotations, invoicing and cash sales support.
• Handle customer inquiries via phone, email, or in-person ensuring professional and prompt responses.
• Encourage and track walk-in customers’ purchases, with the objective of converting them into long-term account customers.
• Assist in maintaining good customer relationships and provide after sales support where necessary.

3. Sales Documentation & Coordination

• Ensure proper filing and documentation of sales records, quotations and contracts, with strict adherence to SOP to minimize NCR cases.
• Coordinate with internal departments (warehouse, logistics, production, purchase, accounts) to ensure timely delivery and order fulfilment.
• Monitor and update sales records and customer databases, ensuring accuracy and completeness to support KPI monitoring and performance review.
• Monitor customer activity status in the system and promptly update/flag inactive customers to the assigned Outdoor Sales Representative for immediate follow-up actions.
• Proactively identify potential issues or risks in sales documentation, customer activity, or payment collection, and escalate or recommend actions promptly to the Outdoor Sales Representative/Management.
• Prepare and provide timely sales-related reports to Management, ensuring transparency on customer activity, AR collection, and SOP compliance.

4. AR Collection & Sales Support

• Monitor and follow up on Account Receivable (AR) collection from customer to ensure timely payment.
• Liaise with customer on outstanding payments and coordinate with the Account department for proper recording and reconciliation.
• Provide collection status updates to the Outdoor Sales Representative/ Management and highlight potential risks of overdue accounts.

Working Hours :

• Mon - Fri : 8:30 am - 5:30 pm
• Alternate Saturday : 8:30 am - 12:30 pm

Location :

• Seelong, Senai

Job Type: Full-time

Pay: RM2,200.00 - RM4,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion

Work Location: In person