Hays Recruitment Hiring! Full Time Case Manager (High-net Worth) in Hong Kong - Ricebowl

Your new company
A Leading Insurance Brokerage focusing on High-Net Worth (HNW) Individuals is expanding rapidly and looking to strengthen its team. They partner with top-tier insurers to deliver bespoke wealth protection and risk management solutions for affluent individuals and families. They are looking for a Case Manager to join and grow with their team.

Your new role

• Manage the full life insurance application process from submission to policy issuance.
  
• Review application forms and required documents for accuracy and completeness.
  
• Submit cases to insurers and monitor progress through service teams.
  
• Communicate clear, regular status updates to advisors and clients throughout the application journey.
  
• Resolve administrative issues, missing documentation, or delays by liaising with insurer service teams.
  
• Maintain accurate case records, communication logs, and documentation in internal systems.
  
• Build strong relationships with advisors, insurer service teams, and internal departments to support smooth case operations.
  

What you'll get in return

• Attractive compensation package with performance-based rewards.
  
• Collaborative and supportive team environment within a trusted financial institution.
  
• Continuous training and opportunities for professional career growth.
  

What you need to do now
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