全职 Network Operations Engineer 工作, 薪水, ETeam Federal Territory 公司招聘中 - Ricebowl

Position: Network Operations Engineer

Employment Type: Full-Term Contract (Directly with TCS)

Location: Kuala Lumpur, Malaysia

Job Overview

TCS is looking for experienced Network Operations professionals to join its team in Kuala Lumpur. We are seeking candidates with hands-on experience in IT infrastructure support, network administration, system administration, and production support. This role is ideal for professionals who thrive in a fast-paced, 24x7 operational environment.

Key Responsibilities

• Monitor, troubleshoot, and maintain enterprise network infrastructure.
• Provide L1/L2/L3 support for network, server, and desktop environments.
• Support Windows, Linux, and UNIX operating systems.
• Manage incidents, service requests, and problem resolution within SLA.
• Perform network administration, configuration, and troubleshooting of routers, switches, firewalls, and related infrastructure.
• Support production systems and ensure high availability of business-critical applications.
• Provide desktop support for end users, including hardware, software, and connectivity issues.
• Work closely with cross-functional teams to resolve technical issues.
• Perform system monitoring, maintenance, patching, and upgrades.
• Document incidents, root cause analysis (RCA), and operational procedures.
• Participate in shift rotations and on-call support when required.

Required Skills

• Experience in one or more of the following:
• Network Administration
• Network Operations
• Network Engineering
• Infrastructure Support
• Linux Administration
• UNIX Administration
• Windows Server Administration
• Production Support
• Desktop Support
• Technical Support
• System Administration
• Good understanding of:
• TCP/IP, LAN/WAN, DNS, DHCP, VPN
• Routing & Switching
• Firewalls (Cisco/Fortinet/Palo Alto/Checkpoint or equivalent)
• Active Directory
• Windows & Linux Operating Systems
• Incident & Problem Management
• Experience working in a 24x7 support environment is preferred.
• Strong troubleshooting, communication, and documentation skills.

Experience

• 4–16 years of relevant experience.

Education

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.