全职 HR Executive 工作, 薪水 up to MYR 3,500, MumsMe Johor 公司招聘中 - Ricebowl

MumsMe is currently looking for TALENTS like you to join as a HR Executive. You will be mainly responsible for coordinating confinement nanny (CN) services and ensuring a smooth experience for both clients and CNs.

We do not need you to be an expert in the industry because we are willing to train and guide you. But hey, these traits are still much appreciated: customer-oriented, organized, good communication skills, and able to multitask.

Your Benefits

• Annual Bonus
• Annual Increment
• Transport Allowance / Season Parking Cards
• Attendance Bonus
• Happy Funds - to brighten up your day in any way when you feel down!
• Wellness Benefits - funding you for a healthy lifestyle!
• Outpatient Benefits - claims for you and your dependents!
• Quarterly Employee Excellence Cash Awards
• Public Holidays Entitlement (All Federal & State Holidays)
• Career Progression in 1 - 2 years
• Employee Referral Incentives
• Company and Team Events
• Medical Insurances

Job Descriptions:

Client Request & Service Coordination

• Manage the process of client requests for the commencement of confinement nanny (CN) services.
• Identify and assess customer needs to assign the most suitable CNs based on each case.
• Work closely with internal teams to support service processes and enhance customer satisfaction.
• Keep accurate records of relevant WhatsApp group information and update the company database accordingly.

Confinement Nanny Life Cycle Management

• Facilitate CNs’ entry into Singapore and coordinate their assignments.
• Arrange lodging between jobs and manage CN break days to optimize productivity.
• Handle and resolve CN grievances in a timely and professional manner.
• Assist in building strong relationships with CNs to improve retention and reduce turnover.

Record Management & Work Standards

• Maintain comprehensive records of all interactions with CNs.
• Enter all required information into the company database accurately and promptly.
• Hold high esteem for the quality of your work and ensure all tasks are completed within the set timelines.

Job Requirements

• Required language(s): English and Mandarin (to liaise with mandarin-speaking CN)
• Candidates who're able to express themselves clearly and willing to questions when in doubt will have an added advantage.
• Fresh graduates or SPM leavers are welcome to apply as training will be provided on the job.
• Willing to work on a 5-day work week rotational roster.
• Working Hour: 10am - 7pm
• Able to start work immediately or with short notice is preferred.

Job Type: Full-time

Pay: RM3,100.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any working experience in coordination? (e.g., any work arrangement or scheduling)

Language:

• English and Mandarin (Required)

Work Location: In person