Job Overview
We are seeking an experienced Café Operations Manager to oversee the day-to-day operations of our café, ensuring operational excellence, strong team performance, and exceptional customer experience.
This position is offered on a one (1) month fixed-term contract. The contract may be renewed monthly based on business needs and mutual agreement.
Key Responsibilities
Café Operations
- Lead the setup of the café team, including recruitment, training, and scheduling of staff.
- Develop and implement SOPs for daily café operations, ensuring efficiency and consistency.
- Manage relationships with suppliers for ingredients, equipment, and café essentials.
- Monitor food quality, hygiene standards, and service excellence in line with brand values.
- Oversee inventory, cost control, and waste management.
- Ensure consistent product quality and excellent customer service.
- Monitor budgets, daily sales, and operational KPIs.
Requirements
- Proven experience in café/restaurant operations management.
- Strong knowledge in staffing, SOPs, inventory, and supplier management.
- Experience in sales, business development, or F&B marketing is highly desirable.
- Entrepreneurial mindset with the ability to balance day-to-day operations and long-term growth.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work independently, take initiative, and deliver results under pressure.
Pay: RM3,500.00 - RM6,000.00 per month
Work Location: In person