全职 FIELD ENGINEER 工作, 薪水, JSIT For WST (Wholesale Trade) By Singapore Business Federation (SBF) 公司招聘中 - Ricebowl

This role is posted on behalf of FUJIFILM HEALTHCARE ASIA PACIFIC PTE LTD. with support from the Singapore Business Federation (SBF) under the JSIT WST initiative. SBF/JSIT facilitates outreach and connections only and does not act as an employment agency. All hiring decisions are made solely by the hiring company.

Our member company is seeking a meticulous and motivated FIELD ENGINEER to join the team In this role, you will play a critical part in providing technical and after-sales support for endoscopy equipment, including installation, user training, troubleshooting, maintenance, customer coordination, service contract promotion, and support for sales and marketing initiatives.

Job Responsibilities

• Provide technical and after-sales service for Endoscopy equipment in local hospitals.
• Oversee installation of equipment according to specifications.
• Provide basic user training for equipment installed and coordinate with customers and site preparation of Endoscopy equipment.
• Analyze malfunctions.
• Consult engineering supervisor to resolve problems.
• Propose and advise customers in sign-ups of service contract.
• Perform servicing, repairing, and Preventive Maintenance for Endoscopy equipment under Maintenance contract
• Prepare site for installation of new Endoscopy Medical equipment, coordinating with customers.
• Support Sales and Marketing team in promotion of accessories and stand-in cases for endoscopy procedures to better understand the use and customer’s feedback.

Job Requirements

• Diploma in Biomedical, Electrical, Electronic, or Mechanical Engineering, or equivalent.
• 0-2 years of related field service experience. Fresh graduate is acceptable.

Technical Skills:

• Device Troubleshooting: Ability to diagnose and repair multi-symptom hardware and software issues on complex electro-medical devices.
• Calibration & Preventive Maintenance (PM): Expertise in following strict biomedical Standard Operating Procedures (SOPs) to guarantee device safety, compliance, and accuracy.
• Network/ IT Integration: Understanding of hospital networking systems to ensure medical devices communicate seamlessly with electronic health records.

Soft Skills:

• Customer-Facing Communication: Must act as the face of service excellence, routinely interacting with doctors, nurses, and hospital biomedical teams.
• High-Pressure Adaptability: Capacity to prioritize service effectively to minimize equipment downtime and ensure optimal patient care.
• Physical & Availability Requirements: Must be physically capable of lifting equipment, willing to be on-call for after office hour or weekend duty
• Good communication and problem-solving abilities when collaborating with both internal teams and external stakeholders.
• Able to work independently and is detailed-oriented.

We thank all applicants for their interest. Due to the volume of applications, only shortlisted candidates will be contacted. Please note that applicants must already possess valid work authorization to work in Singapore at the time of application.

You may send your application to *************