Responsibilities
- Plan and coordinate daily TikTok live schedules.
- Prepare product, pricing and promotional mechanics before each live session.
- Monitor live performance, engagement and technical flow during streaming.
- Update product listings, pricing and stock availability in TikTok Shop.
- Track order, payment status, and customer inquiries during and after live sessions.
- Coordinate with warehouse/logistic team to ensure smooth order fulfillment.
- Prepare daily/weekly live performance reports (sales, viewers, conversion, best-selling products).
- Support planning of special campaigns, mega sale days and promotional bundles.
- Keep updated with TikTok trends, features, and algorithm changes to enhance live performance.
- Perform ad hoc tasks as informed by superior/management.
Requirements
- Diploma or Degree in Marketing/ Business/ E-Commerce or any relevant field.
- Minimum 1 year experience in handling e-commerce, social media live streaming or online sales coordination.
- Good Communication and Interpersonal skills.
- Strong understanding of TikTok Live, TikTok Shop and e-commerce operations.
- Troubleshooting skills to quickly address technical issues during live.
- Quick thinking and the ability to troubleshoot technical issues in real-time.
- Able to handle unexpected challenges and make on-the-spot decisions to ensure a smooth livestream experience.
Job Types: Full-time, Contract
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
Ability to commute/relocate:
- Kota Kinabalu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Your Availability Start Date
- Your Expected Salary
Education:
- Diploma/Advanced Diploma (Preferred)
Work Location: In person