Job Summary / Overview
This position provides accurate, real-time over-the-phone consecutive interpretation in a first-person style. The interpreter facilitates communication between English speakers and Mandarin/Cantonese speakers across various industries.
Language Proficiency (Read / Write / Speak)
- Mandarin / Cantonese: Strong speaking, reading, and comprehension
- English: Minimum B2+ / C1 level (advanced fluency required)
Working Hours
- Night shift: 9 PM – 6 AM / 10 PM – 7 AM
- 5 days per week (Saturday & Sunday off)
Key Responsibilities and Accountabilities
- Provide accurate, meaning-for-meaning consecutive interpretation over the phone
- Interpret across sectors including medical, insurance, finance, and emergency services
- Manage tone, pace, and professionalism during live calls
- Adhere to interpreter protocols, confidentiality, and ethical standards
- Maintain neutrality and avoid personal opinions or additions
- Attend required training, QA reviews, and coaching sessions
- Handle urgent or sensitive calls with composure
- Ensure compliance with privacy and data protection standards
Knowledge, Skills, and Abilities
- Fluency in Mandarin/Cantonese and English (B2+/C1)
- Excellent listening and interpretation accuracy
- Strong cultural awareness and linguistic sensitivity
- Ability to work independently and follow established protocols
- High attention to detail and commitment to confidentiality
Pay: RM4,500.00 - RM6,000.00 per month
Work Location: Remote