全职 Associate Payroll Analyst 工作, 薪水 up to MYR 4,000, OSADI COMMERCIAL SUPPLIES SDN BHD Pulau Pinang 公司招聘中 - Ricebowl

Key Responsibilities

• Conduct onboarding and refresher training sessions for employees and managers on payroll policies, procedures, and timekeeping systems.
• Prepare and deliver payroll-related reports and ad hoc analysis to support HR, Finance, and business operational requirements.
• Provide support for payroll improvement initiatives, projects, and other assigned HR operations activities.
• Act as the primary coordinator for the Payroll ServiceNow ticketing system, ensuring timely tracking, follow-up, and resolution of payroll and timekeeping inquiries.
• Provide professional and timely customer service to employees and managers regarding payroll-related questions, policies, and processes.
• Maintain accurate payroll documentation and perform other payroll administration duties as required.

Functional / Business Knowledge

• Apply fundamental payroll knowledge to investigate and resolve payroll-related issues in accordance with company policies and procedures.
• Collaborate with employees, managers, HR, and Finance teams to ensure proper understanding and utilization of payroll processes and ticketing systems.
• Demonstrate the ability to interpret and apply payroll and HR concepts in daily operations.
• Ensure timely completion of assigned tasks while maintaining effective communication and follow-up on outstanding items.
• Identify opportunities for process improvement and contribute to enhancing payroll operations, service delivery, and team practices.

Scope of Role

• Perform payroll and timekeeping activities under general supervision, following established guidelines and procedures.
• Handle moderately complex payroll inquiries requiring analytical thinking, problem-solving skills, and attention to detail.
• Utilize available systems, resources, and knowledge to investigate issues and recommend appropriate solutions.
• Build and maintain strong working relationships with employees, managers, HR, Finance, and external stakeholders.
• Support preparation, maintenance, and submission of payroll-related documentation and reports.

Decision Making & Judgment

• Exercise sound judgment when resolving routine payroll and timekeeping issues within established policies and guidelines.
• Work independently on assigned responsibilities while seeking guidance for complex matters or new processes.
• Prioritize tasks effectively to meet operational deadlines and service expectations.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or a related field.
• Open to fresh graduates or candidates with up to 3 years of relevant experience in payroll, HR operations, or shared services environment.
• Proficient in Microsoft Office applications, especially Excel, Outlook, and Word.
• Strong attention to detail, analytical skills, and ability to handle confidential information.
• Basic project coordination or process improvement experience is an added advantage.
• Experience with HR systems, payroll systems, ServiceNow, Workday, SAP, or similar platforms is preferred.

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person