About the Roles
We are seeking an IT Support Engineer to join an IT consultancy based in Ubi. This is a full-time permanent position operating on a 5-day work week (Monday to Friday, 9AM–6PM), offering a competitive salary of up to $3,000 plus Variable Bonus. This role is ideal for someone looking to build a stable career while gaining hands-on exposure to a wide range of technical support environments.
What You’ll Be Doing
- Deliver technical assistance to users across hardware, software, network, and system-related issues
- Diagnose and resolve IT problems remotely or on-site in a timely and efficient manner
- Carry out routine system upkeep, including software updates, patches, and regular system health checks
- Support the installation, setup, deployment, and configuration of new hardware and software
- Provide end-user assistance with IT systems, applications, and basic technical troubleshooting guidance
- Log, track, and document technical incidents, resolutions, support procedures, and service activities
- Maintain and update records related to IT assets, software licenses, and system configurations
- Collaborate with senior IT personnel to address and resolve more complex technical challenges
- Develop and update user guides, documentation, and standard IT support procedures when required
- Perform additional tasks as assigned to support overall IT operations
What We’re Looking For
- Possess an ITE qualification or Diploma in Computer Science, Information Technology, or a related field
- Have a basic understanding of computer systems, networks, and operating systems such as Windows, macOS, or Linux
- Familiarity with helpdesk or ticketing systems will be an added advantage
- Strong communication, problem-solving, and interpersonal abilities
- Comfortable working in a dynamic, fast-paced environment with effective task management skills
- Possession of CompTIA A+, Network+, or similar IT certifications will be an advantage
- Open to candidates without prior experience as training will be provided
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 3bo75j in the subject line.
Pay: $2,000.00 - $3,000.00 per month
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
- ITE / Diploma qualification in Computer Science or IT (Preferred)
Work Location: In person