全职 Project - Ops Manager 工作, 薪水 up to SGD 6,900, IMBA GLOBAL PTE. LTD. 公司招聘中 - Ricebowl

Overview:
At IMBA, operations are about more than efficiency. They're about creating seamless experiences that bring our stories to life every day. The Head of Operations will play a pivotal role in transforming our vision into action, ensuring the venue runs with precision, warmth, and creativity.

Reporting to the Head of Operations, you will lead all on-ground functions, including ticketing, visitor experience, technical and facilities management. You'll balance strategy with hands-on leadership — guiding teams, managing partners, and ensuring that every visitor interaction reflects IMBA's standard of excellence.

Key Responsibilities:

1. Project & Production Management
Lead and manage the full lifecycle of IMBA exhibitions, installations, productions, and special projects, from planning through to completion.
Develop and maintain project timelines, technical specifications, budgets, procurement plans, and production schedules.
Ensure all deliverables are completed on time, within approved budgets, and in compliance with IMBA's quality and safety standards.

2. Technical & Creative Execution
Translate creative and curatorial concepts into executable production and technical plans.
Oversee fabrication, construction, AV/lighting, media integration, staging, and installation works.
Conduct feasibility studies, prototyping, and technical testing for all projects.

3. Cross-Functional Collaboration
Work closely with the Content, Creative, Brand/Marketing, Venue Operations, and Corporate Functions teams for the seamless delivery of all projects.
Provide all required documentation, handover notes, technical manuals, and maintenance guidelines to the Operations team before opening.

4. Vendor, Contractor & Stakeholder Management
Source, evaluate, recommend, and manage external vendors, contractors, designers, artists, fabricators, and technical partners.
Negotiate scopes of work, service agreements, deliverables, and costings.
Supervise all contractors on site to ensure adherence to safety, compliance, and project specifications.

5. Budgeting, Procurement & Risk Management
Prepare, manage, and track project budgets, cost forecasts, and expenditure reports.
Implement risk assessments, mitigation plans, and contingency strategies for all projects.
Ensure all procurement is conducted in accordance with IMBA's authority matrix and financial procedures.

6. Compliance, Licensing & Safety
Ensure all projects meet statutory and regulatory requirements, including but not limited to SCDF, BCA, IMDA, licensing, and Workplace Safety & Health (WSH) regulations.
Oversee the preparation and submission of required permits, risk assessments, method statements, and safety documentation.

7. Team Leadership
Manage the supply chain of vendors and contractors, building a reliable bench of partners for recurring production needs.
Set clear KPIs and development plans for direct reports; build a project team capable of running concurrent projects across multiple venue spaces (gallery, theatres, and public zones) without cross-hall delays.

8. Multi-Hall / Cross-Venue Coordination
Own the master schedule across all exhibition halls and theatre spaces, identifying dependencies (shared rigging, AV crews, queuing/ticketing flow) that cross physical boundaries.
Flag and resolve scheduling conflicts between simultaneous builds/installs in different halls before they cascade into delays.
Coordinate soft-open and public-open readiness per hall, ensuring no single space blocks overall venue opening.

Requirements & Qualifications:
5+ years of experience in project/production management, ideally in experiential venues, museums, live events, retail construction, or entertainment.
Demonstrated ops background: comfortable owning end-to-end delivery, not just a single workstream.
Experience managing vendors/contractors and negotiating service agreements.
Familiarity with Singapore's regulatory landscape (SCDF, BCA, IMDA, WSH) is a strong plus, though not confirmed as mandatory — verify with IMBA's HR/legal team before finalising this as a hard requirement.
Strong budgeting and risk-management skills.
Experience coordinating across multiple physical spaces or concurrent installations is preferred.
People management experience leading project managers/coordinators/technical staff.