To ensure the administration of the Housekeeping Department is impeccably maintained through efficient and proper telephone conversation techniques and courtesies towards guests, proper filing systems and other streamlined office procedures.
Duties and Responsibilities
- To update room status eg ; VC, OC etc.
- To post min bar
- To answer guest request
- Complains etc.
- Coordinates with the Houseman, Supervisor, Front Office, Laundry, Security and Superiors as well as other departments.
- To post in Lost and Found items.
- At intervals of three hours, to print room status reports eg : at 09.00 am, 12.00 nn and 03.00 pm.
- To issue floor master key, cabinets, in and out.
- To update extra bed list.
- To close mini bar and send bills to Front Office
- Mini bar issue, dispute, sales, lost and found and extra bed list
Job Type: Permanent
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person