- Singapore Singapore
全职 Information Systems (Executive) 工作, 薪水, ION Orchard 公司招聘中 - Ricebowl
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职位描述
岗位职责
Since 2009, ION Orchard has been the premier lifestyle and retail destination along Orchard Road fronted by spectacular, cutting edge designs and concepts. ION Orchard brings together the best loved brands across fashion, food and lifestyle under one development and spans over eight levels of dedicated shopping space at Singapore's most popular shopping district, Orchard Road. ION Orchard is also the only shopping mall to be selected as one of four Service Icons in Singapore for its consistent standards in service excellence.
Interested candidates are invited to submit full resume, including a recent photograph, current and expected salary .
Only shortlisted candidates will be notified.
Why join us?
Competitive Compensation
At ION Orchard, we believe that your dedication and expertise are the driving forces behind our success. That's why we are proud to offer a comprehensive and competitive compensation package that recognises and rewards your contributions.
Work Culture
We offer a thriving work culture that empowers you to excel, innovate, and grow. Our commitment to fostering a positive and inclusive environment sets us apart, creating a workplace where you can truly thrive.
Fun at Work
We value the importance of having fun and fostering a sense of community among our team members. Whether it's participating in team-building activities, celebrating each other's successes, or simply enjoying a good laugh, we strive to make our workplace a place where everyone feels welcome and supported.
Team Member Exclusives
At ION Orchard, we see you as individuals. Join us to embark on a path filled with exciting challenges, skill-building, and endless opportunities for advancement.
Responsibilities
- Infrastructure Management: Monitor, maintain, and optimize core IT infrastructure, including physical/virtual servers, networks (LAN/WAN, VPN), storage systems, and cloud environments (AWS/Azure)
- System Administration: Manage user access, active directories, O365/Google Workspace administration, and software deployments across the organization
- Security & Compliance: Implement and enforce robust cybersecurity measures, firewalls, endpoint security, and regular vulnerability patching. Ensure compliance with data protection regulations
- Backup & Disaster Recovery: Oversee routine system backups, verify data integrity, and maintain disaster recovery protocols to minimize business disruption
- Hardware & Vendor Management: Procure, configure, and lifecycle-manage IT assets (servers, routers, switches, laptops). Coordinate with external vendors and ISPs for service agreements and troubleshooting
- Technical Support Escalation: Provide Tier 2/3 technical support for complex infrastructure and network issues, ensuring rapid resolution
- Documentation: Maintain up-to-date network diagrams, asset inventories, project documentation, timelines, meeting minutes, and status reports and IT standard operating procedures (SOPs)
- Project Coordination: Support IT initiatives and digital transformation projects and assist in user acceptance testing (UAT) and implementation activities
- Continuous Improvement: Identify opportunities to streamline processes, recommend enhancements to improve user experience/ operational efficiency and stay updated on emerging technologies and industry best practices
Qualifications/Requirements
- Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related field
- 3–5 years of proven experience in IT infrastructure administration or a similar systems engineering role
- Strong analytical mindset with the ability to troubleshoot complex system errors under pressure
- Ability to explain complex technical concepts to non-technical stakeholders clearly
- Eagerness to stay updated with emerging technologies and integrate them into the existing ecosystem
重要安全守则
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