- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
Assistance Manager – Active Directory Services
Location: KL Malaysia
Job Description
Assistance Manager – Active Directory Services
With respect to multiple technology knowledge
· Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management.
· Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.
· Improves the overall technical performance as measured by the technology related KPIs and SLAs (utilisation, availability, response times etc.) year on year
Active Directory Management:
· Handle the deployment, configuration, and maintenance of Active Directory Services, including domain controllers, Group Policy, DNS, and DHCP.
· Ensure the stability, security, and performance of Active Directory across the organization.
Incident & Problem Managements:
· Act as a contact point for Active Directory-related issues and ensure timely resolution.
· Conduct root cause analysis for recurring issues and implement preventive measures.
Security & Compliance:
· Implement and enforce security best practices for Active Directory, including privileged access management, account lifecycle management, and audit policies.
· Ensure compliance with industry standards, regulations, and organizational policies.
Performance Monitoring and Optimization:
· Monitor Active Directory performance, analyze trends, and implement improvements to enhance efficiency and reliability according to the
Vendor & Stakeholder Management:
· Collaborate with vendors and internal stakeholder to evaluate, select, and implement AD-related tools and technologies.
Financial and Non-Financial Measures:
· Delivery of functional objectives within budget targets
· Attainments of objectives and effectiveness of results.
· Performance Scorecard.
· Compliance and Audit Ratings.
Communication Requirements
Expected communication channels including:
· Multi-language (e.g. Cantonese, Mandarin and English)
· Different time zone
· Different culture
Minimum Job Requirements:
Relevant Experience:
· 5+ years of relevant experience
· Hands on experience on position related technical components.
OR
· An equivalent combination of qualifications and relevant experience.
Education:
· Bachelor’s degree holder of unviersity on Information Technology or related discipline
Technical Skills:
· Extensive knowledge of Active Directory, Group Policy, DNS, DHCP, and related technologies.
· Strong understanding of identity and access management (IAM) principles, including Azure AD, LDAP, and SSO.
· Experience with cloud-based directory services environments is a plus.
· Relevant certifications such as Microsoft Certified or equivalent are highly desirable.
职位类型:全职
薪资: RM8,000.00至RM12,000.00(每月 )
Work Location: 现场办公
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