Roles and Responsibilities
- Resolving IT support (Network, Application & PC client) requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Installing new software and hardware drivers and updating existing ones as needed
- Setup, install & support PDA, tablet & mobile phones
- Setup & support video conferencing system, projector, audio visual conference equipment
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- Inventory control & asset management
- Knowledge Management (KM)
Requirements
- Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent.
- Minimum 1 year experience in similar role.
- Fresh graduate with CGPA 3.4 & above are welcomed to apply.
- Proficiency in spoken Mandarin is required.
- Possess own transport and able to work in shift pattern
- Willing to work during Public Holiday or required OT arrangement
Job Type: Full-time
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Language:
Work Location: In person