兼职 Customer Service 工作, 薪水 up to MYR 2,500, Asian Institute Of Chartered Bankers Federal Territory 公司招聘中 - Ricebowl

Targeted Group:
AICB Members

Job Scope:

1. Contact Expired Members to update their profiles, including:

• Primary email address
• Employment details
• Verification of information through online searches

2. Inform members of their membership expiry and guide them through the renewal process.

3. Complete and submit daily call report to Manager and Senior Manager.

4. Achieve a daily target of 150 call attempts.

5. Provide front desk support, including:

• Attending to walk-in members and visitors professionally.
• Handling inquiries and providing membership-related information.
• Coordinating with the team for follow-up actions

6. Support other ad hoc administrative or operational tasks as assigned.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft Office.
• Detail-oriented, proactive, and well-organised.
• Ability to manage time effectively and meet daily targets.
• Prior experience in customer service, telesales, or administrative roles is an advantage.

Job Types: Part-time, Temporary, Contract
Contract length: 3-6 months

Pay: RM1,800.00 - RM2,500.00 per month

Work Location: In person