We’re looking for a skilled Database Administrator (DBA) with deep expertise in IBM Db2 to play a key role in supporting the backbone of our CPaaS solution.
In this role, you’ll work across AWS and/or Azure cloud-native environment, ensuring the reliability and performance of databases that power real-time communication services at scale. You’ll help to build and maintain resilient, secure and highly available global systems that keep our platform running seamlessly.
Key Responsibilities
- Administer, configure, and support IBM Db2 databases across production and non-production environments
- Manage database lifecycle activities including provisioning, patching, upgrading, and decommissioning
- Perform database backup, recovery, and disaster recovery (DR/BCP) planning and testing
- Ensure uptime and reliability aligned with SLA/SLO targets, particularly for real-time CPaaS workloads
- Implement and maintain cloud-native database solutions, automation, and infrastructure-as-code (IaC) practices
- Optimize database performance and cost efficiency in cloud environments
- Monitor and tune database performance
- Troubleshoot performance bottlenecks in high-throughput, low-latency systems typical of CPaaS platforms
- Support capacity planning and scaling strategies
- Implement database security controls including access management, encryption, auditing, and compliance policies
- Ensure alignment with organizational and regulatory requirements (e.g., data protection, retention policies)
- Collaborate with DevOps teams to integrate database operations into CI/CD pipelines
- Develop scripts and automation for routine DBA tasks
- Provide L2/L3 support for database-related incidents
- Perform root cause analysis and implement preventative measures
- Participate in 24/7 on-call rotations for critical systems
- Work closely with application, platform, and network teams supporting CPaaS workloads
- Provide database expertise in architecture and design discussions
- Document operational procedures and best practices
Requirements
- 3-5+ years of strong hands-on experience with corporate databases, particularly IBM Db2
- Proven experience managing databases in AWS and/or Azure
- Experience with PostgreSQL in cloud-native services highly regarded
- Experience with performance tuning and troubleshooting in production systems
- Experience with monitoring tools (e.g. CloudWatch, Azure Monitor, or third-party tools)
- Knowledge of Linux/Unix administration
- Strong understanding of networking protocols in relation to DB connectivity and process flow from applications
- Experience with automation and scripting (Python, Bash, Powershell)
Pay: RM8,000.00 - RM10,000.00 per month
Benefits:
- Additional leave
- Work from home
Application Question(s):
- How many years of experience do you have with IBM DB2?
- Are you fine with being on call (rotational basis)?
- Do you have experience in automation and scripting?
- Do you have experience managing database in AWS and/or Azure?
Work Location: Hybrid remote in Kuala Lumpur