全职 IT Application Support 工作, 薪水 up to MYR 3,500, Recruit Excella Federal Territory 公司招聘中 - Ricebowl

• Training will be provided to support job knowledge transfer.
• Assist with onsite and remote system installations, particularly for new clients, to ensure project readiness (may require overseas travel).
• Participate in standby shifts based on the duty roster to provide remote user support.
• Conduct onsite and remote training sessions, as well as deliver presentations on product features to both new and existing clients.
• Prepare and develop documentation, including software user guides, customization requests, and assist with software testing.
• Provide user support for Point-of-Sales (POS) systems and technical issues, including remote troubleshooting and system debugging.
• Monitor, follow up, and resolve customer issues through the ticketing system.
• Perform any ad hoc tasks assigned by management from time to time.

Job Types: Full-time, Permanent

Pay: Up to RM3,500.00 per month

Benefits:

• Professional development

Application Question(s):

• Are you okay with Shift Working Arrangement?

Work Location: In person