全职 Client Relationship Executive 工作, 薪水, Dynamics Therapy Group 公司招聘中 - Ricebowl

The Role:

• To perform reception, registration, administration of client visits in a fast paced and dynamic environment.
• Handle enquiries via phone or emails regarding our services.
• Appointments scheduling for a team of psychologists, speech & occupational therapists.
• Invoicing and collection of payments.
• Provide admin support in all aspects of clinic operations and good follow up on emails and calls received.
• Adhere to PDPA compliance – maintain confidentiality of customer’s information.
• To demonstrate care, empathy and professionalism in frontline services to our clients.

Requirement:

• Diploma/Degree holders in any discipline.
• Have experience in customer service environment.
• Proficiency in MS Office and strong office administration skills.
• A good team player with good interpersonal & conflict resolution skills.
• Patient, understanding and able to display professionalism in handling & receiving clients.
• Ability to multi-task and remain calm under pressure, especially during peak hours or challenging situations.