Salary & Benefits:
- Base salary: $2,000 per month
- Additional incentives based on performance
- Typical total monthly earnings: $2,200 – $3,000
- This position is open only to Singaporeans and PRs
Work Schedule:
- 5-day work week
- Retail hours, including weekends
Job Description:
We are looking for a Customer Service Executive to support daily operations and ensure a smooth experience for students and parents.
You will work closely with the Centre Manager to manage enquiries, scheduling, and administrative tasks.
Key Responsibilities
Customer Support:
- Follow up on enquiries via WhatsApp, phone calls, and walk-ins
- Assist with trial lesson bookings and student enrolments
- Provide clear and professional communication to parents and students
Operations and Administration:
- Assist with lesson scheduling and student records
- Track attendance and support daily operations
- Handle basic billing and administrative tasks
- Maintain cleanliness and organisation of the centre
Team Support:
- Coordinate with teachers on schedules and updates
- Support recitals, events, and centre activities
Requirements:
- Good communication skills in English
- Organised and able to handle multiple tasks
- Positive attitude and willingness to learn
- Comfortable working weekends and retail hours
- Interest in music or education is a plus
Benefits:
- On-the-job training and development
- Staff discounts on instruments and accessories
- Supportive working environment
- Opportunity for career progression
About LVL Music Academy:
LVL Music Academy is a music school and instrument shop in Singapore offering lessons and string instruments under one roof.
Job Types: Full-time, Permanent
Pay: $2,000.00 - $2,500.00 per month
Benefits:
- Employee discount
- Health insurance
- Professional development
Experience:
- Customer service: 1 year (Required)
Location:
Work Location: In person