全职 Cybersecurity Operation Manager - Hays 工作, 薪水, Hays Recruitment Hong Kong 公司招聘中 - Ricebowl

Your new company

Our client is a well-established telecom and technology services provider with a strong presence in the region.

Your new role

• Manage and lead a team of junior security analysts operating in a shift-based environment, ensuring effective monitoring of client security systems.
• Oversee round-the-clock SOC operations by planning schedules, allocating resources, and maintaining sufficient team coverage.
• Provide ongoing coaching, performance reviews, and skills development initiatives to strengthen team capability and technical expertise.
• Supervise initial incident investigation workflows, ensuring timely analysis, documentation, and escalation in line with agreed service levels.
• Develop and maintain operational procedures, playbooks, and escalation guidelines to standardise incident handling.
• Act as an escalation point for more complex or critical security incidents.
• Oversee the effective use of security platforms, ensuring proper monitoring and response practices.
• Promote process improvements and automation to enhance detection efficiency and reduce alert fatigue.
• Provide hands-on technical guidance
• Lead post-incident review sessions to identify gaps and improve operational processes.
• Work closely with advanced security teams and intelligence functions to strengthen detection use cases and response strategies.

• Bachelor's degree in Computer Science or related
• Security relevant professional certifications are preferred.
• Minimum 5 years of experience in IT/security operations
• Solid technical knowledge across infrastructure domains
• Familiarity with service management and quality frameworks
• Understanding of project delivery methodologies is an advantage.
• Strong communication and stakeholder management skills.
• Proficiency in Cantonese and English.
• Willingness to support shift-based or on-call operations where required.

If you're interested in this role, click 'apply now' or contact Farrah Tang at *************. You may also share your updated CV via ************************