We are looking for a Junior Knowledge Analyst to support knowledge management operations and AI-driven content workflows in a fast-paced environment. The role focuses on content tagging, knowledge base structuring, and QA support for RAG pipelines, working closely with senior analysts to ensure high-quality and well-structured knowledge assets.
Key Responsibilities
- Support knowledge base (KB) structuring, content tagging, and categorization
- Assist with document ingestion, data organization, and KB maintenance
- Perform QA checks to ensure content accuracy, consistency, and usability
- Support prompt curation and structured content preparation for RAG pipelines
- Work closely with senior analysts on knowledge transfer (KT) and ongoing initiatives
- Maintain documentation standards and ensure adherence to KB governance processes
- Continuously update and improve knowledge assets based on feedback
Requirements
- 0-1 year of experience or fresh graduate with relevant exposure
- Basic understanding of content management, data structuring, or knowledge workflows
- Strong attention to detail and ability to manage structured information
- Good communication skills and ability to work in a team environment
- Nice to have familiarity with AI/GenAI or RAG concepts
- Fluency in Cantonese, Mandarin, and English
- Immediate starters are strongly preferred