- Singapore
全职 Desktop Support Engineer (Education) 工作, 薪水 up to SGD 2,500, PrimeStaff Management Services Pte Ltd 公司招聘中 - Ricebowl
Desktop Support Engineer (Education)
PrimeStaff Management Services Pte Ltd
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职位描述
岗位职责
Desktop Support Engineer
Contract Duration: 1 Year (renewable) - Completion bonus + Performance bonus
Working hours: 8.5 hours
Location: Primary / Secondary School in Singapore. Based on client’s assignment.
Requirements:
As an IT Support Engineer, the broad area of your job responsibilities will cover the following:
Perform End User Support – Client Management
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Perform follow-up with vendor on replacement of hardware.
Perform asset management & update asset records.
Perform user account management (eg. Create password, reset & delete)
Perform local server administration to facilitate software distribution & patch management service.
Manage client platform implementation / upgrade project.
Ensure deliverables meet service level requirement. Propose and implement action plan when required.
Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
Submit progress reports
Ideal candidate should possess the following:
Candidate with Nitec in IT qualifications
Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage
Computer literacy in MS Office
Proficiency in Technology will be added advantage
Independent, resourceful, result-oriented individuals with a "can-do" attitude
EA: PrimeStaff Management Services Pte Ltd | 95C5411
EAP: Sankari | R24120729
EA License No: 95C5411
Contract Duration: 1 Year (renewable) - Completion bonus + Performance bonus
Working hours: 8.5 hours
Location: Primary / Secondary School in Singapore. Based on client’s assignment.
Requirements:
As an IT Support Engineer, the broad area of your job responsibilities will cover the following:
Perform End User Support – Client Management
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Perform follow-up with vendor on replacement of hardware.
Perform asset management & update asset records.
Perform user account management (eg. Create password, reset & delete)
Perform local server administration to facilitate software distribution & patch management service.
Manage client platform implementation / upgrade project.
Ensure deliverables meet service level requirement. Propose and implement action plan when required.
Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
Submit progress reports
Ideal candidate should possess the following:
Candidate with Nitec in IT qualifications
Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage
Computer literacy in MS Office
Proficiency in Technology will be added advantage
Independent, resourceful, result-oriented individuals with a "can-do" attitude
EA: PrimeStaff Management Services Pte Ltd | 95C5411
EAP: Sankari | R24120729
EA License No: 95C5411
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