全职 (Sr.) Business Process Engineer 工作, 薪水, Trend Micro 台北市, 台灣 公司招聘中 - Ricebowl

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趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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The mission of the TrendIQ Business Process team is to fuel revenue growth and enable business transformation through cutting-edge technologies, We are at the forefront of digital business platform innovation and are committed to delivering a world-class, customer-centric user experience .

Our vision is to push the boundaries of digital business through platform innovation, which relies on talented individuals with a blend of business domain knowledge and hands-on technical capabilities . Additionally, our commitment to an AI-first approach means we seek individuals passionate about leveraging AI technologies to boost digital processes for TrendAI’s businesses across Japan, Americas, Europe, MMEA, and APAC, with a strong motivation to work in a global project environment.

As part of our team, you'll be working as Engineer who shares a passion for digital business and possess exceptional technical skills. This is where the future of digital business is being realized, and you will have the opportunity to learn cutting-edge technologies and develop the most relevant future skills.

As an Engineer specializing in Microsoft Dynamics 365 , you will be responsible for designing, implementing, and supporting solutions across Dynamics 365 CRM and Business Central platforms. This role demands a deep understanding of the platform, strong technical expertise, and the ability to work with various teams throughout complex implementations with minimal supervision.

Key Responsibilities:

• Implement Dynamics 365 Projects : Architect, design, and develop solutions leveraging Microsoft Dynamics 365 (CRM and Business Central) to address business needs with collaborations with project manager, analysts, and business stakeholders.

• Customization & Configuration : Customize and configure Dynamics 365 modules and Power Automate flows, including apps, workflows, business rules, forms, dashboards, security roles, and so on.

• Integration : Develop and maintain integrations between Dynamics 365 and other enterprise applications using Power Platform, Azure Services, and custom API solutions.

• Solution Design & Architecture : Design scalable and secure solutions following best practices and guidelines.

• Technical Expertise : ability to work with analysts and engineers to develop customizations with deep technical knowledge and ensure high-quality outcomes.

• Troubleshooting & Support : Identify and resolve issues related to system configurations, integrations, and platform performance.

• Stakeholder Engagement : Collaborate with business stakeholders to gather requirements, provide technical recommendations, and ensure successful project delivery.

• Documentation : Develop and maintain comprehensive documentation, including technical designs, user manuals, and deployment plans.

• Continuous Improvement : Stay updated with the latest Dynamics 365 and Microsoft technologies, and recommend improvements to existing systems and processes.
  
  

Qualifications:

• Education :

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field is required.

  • Speak and write in English Fluently (This is a must).

• Experience :

  • Hands-on experience in Microsoft Dynamics 365 CRM and/or Business Central would be a plus

  • Experience leading end-to-end implementations, upgrades, and customizations in Dynamics 365 and Power Platform would be a plus.

  • Proven ability to architect and design enterprise-level solutions would be a plus.

  • Knowledge and work experience in domains such as Sales, Marketing, Customer Service, Customer Success, Order Management, or Finance Operations would be a plus.

• Technical Skills :

  • Ability to utilize AI technologies, (e.g. Claude, Codex) for development is a must.

  • Proficiency in .NET, C#, Python, JavaScript, SQL Server, and Web APIs is preferred.

  • Strong expertise in Microsoft Dynamics 365 CRM or Business Central customization is a plus.

  • Experience with Power Platform (Power Automate, PowerApps, Power BI) and Azure Services is a plus.

  • Knowledge of Microsoft Dataverse, and integrations using Azure Function Apps, Logic Apps or Service Bus is a plus.

  • Familiarity with Azure DevOps and CI/CD pipelines is a plus.

  • Expertise in data migration and integration tools (e.g., Synapse, Azure Data Factory) is a plus.

• Soft Skills :

  • Strong critical thinking, analytical, and communication skills.

  • Ability to manage multiple projects and prioritize effectively.

  • Problem-solving aptitude with the ability to troubleshoot complex issues.

  • Team player with a collaborative mindset.

  • Effective at presenting ideas and concepts clearly.
    

Experience in consulting, business analysis, artificial intelligence, or user experience is a plus.

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