全职 IT EXECUTIVE (JUNIOR) 工作, 薪水 up to MYR 3,000, BIKAR METALS ASIA SDN BHD Negeri Sembilan 公司招聘中 - Ricebowl

Job Summary

The Junior IT Executive is responsible for providing first-level technical support, maintaining IT systems and equipment, troubleshooting hardware and software issues, and assisting in the implementation and maintenance of the company's IT infrastructure. The role ensures smooth day-to-day IT operations and supports employees with technology-related matters.

Key ResponsibilitiesTechnical Support

• Provide first-level technical support to end users for hardware, software, network, and system-related issues.
• Troubleshoot and resolve desktop, laptop, printer, email, and connectivity problems.
• Respond to IT support requests in a timely and professional manner.
• Escalate complex technical issues to senior IT personnel when necessary.

Hardware & Software Management

• Install, configure, and maintain computers, laptops, printers, scanners, and other IT equipment.
• Set up user accounts, email accounts, and access permissions.
• Perform software installation, upgrades, and updates.
• Maintain an inventory of IT assets and equipment.

Network Support

• Assist in monitoring and maintaining LAN, WAN, Wi-Fi, and internet connectivity.
• Support network devices such as switches, routers, and access points.
• Help identify and troubleshoot network performance issues.

System Administration

• Assist in managing user accounts and system access controls.
• Support server maintenance and routine system monitoring.
• Perform scheduled backups and verify data recovery procedures.
• Maintain documentation of IT systems and procedures.

Cybersecurity Support

• Ensure compliance with company IT security policies.
• Assist in monitoring antivirus and endpoint security solutions.
• Support data protection and information security initiatives.
• Report security incidents and vulnerabilities promptly.

IT Projects & Improvements

• Participate in IT infrastructure and system improvement projects.
• Assist with system migrations, deployments, and upgrades.
• Support implementation of new software and technologies.

Documentation & Reporting

• Maintain accurate records of IT issues and resolutions.
• Prepare basic technical documentation and user guides.
• Submit periodic reports on IT support activities and equipment status.

RequirementsEducation

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.

Experience

• Fresh graduates are encouraged to apply.
• 1–2 years of relevant IT support experience is an added advantage.

Technical Skills

• Basic knowledge of Windows operating systems and Microsoft Office applications.
• Understanding of computer hardware and peripherals.
• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).
• Familiarity with Active Directory, Microsoft 365, and helpdesk systems is an advantage.
• Basic knowledge of cybersecurity best practices.

Soft Skills

• Good problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good organizational and time-management skills.
• Willingness to learn and adapt to new technologies.

Pay: RM1,800.00 - RM3,000.00 per month

Work Location: In person