全职 Associate I - BPM 工作, 薪水, UST Pulau Pinang 公司招聘中 - Ricebowl

Role description

Support and enable Marketing department, providing business program marketing support including but not limited to: • Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign. • Developing full year co-marketing framework and managing the approval process and plan globally. • Program Training. • Escalation management. • Noncompliance-work with IIP finance for resolution of compliance queries. • Localization of content. • Provide marketing assistance to customers using effective communication, listening and comprehension skills. • Solve problems within agreed quality standards using a good understanding of customer and Intel relationship. • Identifies and escalates complex problems to next level of support and resolve as per agreed SLA. • Familiarizes self with the company partner marketing programs. • Help to provides solutions/suggestion to customer, following a set of SOP. • Provide good customer service experience to customers. • Understand and respect language and country nuances when talking with the customers in different countries. Requirements: • Diploma/degree holder in any field, marketing or Accounting / Finance degree holders preferred. • Open to fresher or having an internship experience in Marketing/ Finance and related fields. • Good reporting, especially Excel or Power BI. • Experience work in multinational company environment. • Speaking in decent English. • Positive attitude and able to drive the issue until resolved.

Skills

Escalation Management,Marketing,Excel,Power Bi

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.