全职 Admin Associate 工作, 薪水 up to SGD 2,600, ACTIVE GLOBAL RESPITE CARE PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Responsibilities:

-        Report directly to the Assistant General Manager.  

-        Answer client inquiries on the several services provided by the organization.  

-        Provide accurate information to clients on policies, procedures and service.

-        Apply to the Ministry of Manpower for Work Permits, following up promptly and communicating to all parties the statuses in a timely and accurate manner.

-        Ensure prompt and accurate documentation for all applications and processes from applying for the Work Permit to issuance to fetching/returning of the FDW-caregiver.

-        Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

-        Ensure all country, organization and Ministry of Manpower requirements and SOPs are adhered to.

-        Assist with the sales team when required.

-        Participate & represent on behalf of the company’s services with confidence.

-        Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

-        Any other duties assigned.

Requirements:

-        1-2 years of experience in an operational capacity in customer service and administrative roles.

-        Diploma or Degree in any field would be advantageous.

-        Certificate of Employment Intermediary (CEI Basic) is a requirement, candidates without may still be considered.  

-        Takes initiative and able to be flexible while adhering to SOPs at the same time.

-        Proficiency in Microsoft Office Suite applications.

-        Good command of English (Written & verbal).

-        Experience in healthcare would be advantageous.

-        5-days work week including Saturdays.

-        Must be ready to answer client queries at any time.

-        Singaporeans only.

Benefits:

-        Attractive base salary and excellent incentive model.

-        Great opportunity for career development in a growing market and company.

-        Industry-specific training and coaching by a highly experienced team.

-        15 days annual leave.