全职 L1 Desktop Engineer 工作, 薪水 up to SGD 2,800, ITCAN PTE. LIMITED Islandwide (Singapore) 公司招聘中

L1 Desktop Engineer

SGD2,800 - SGD2,800 每月

Islandwide (Singapore)

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工作地点

职位描述

岗位职责

Perform End User Support – Client Management
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Perform follow-up with vendor on replacement of hardware.
Perform asset management & update asset records.
Perform user account management (eg. Create password, reset & delete)
Perform local server administration to facilitate software distribution & patch management service.
Manage client platform implementation / upgrade project.
Ensure deliverables meet service level requirement. Propose and implement action plan when required.
Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
Submit progress reports

重要安全守则

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