全职 RETAIL ASSISTANT 工作, 薪水 up to MYR 2,500, The Only Bnb Pulau Pinang 公司招聘中 - Ricebowl

Job Responsibilities:

· Greet customers warmly upon arrival and provide professional assistance throughout their visit, ensuring a welcoming and comfortable experience.

· Assist customers in selecting suitable outfits based on their preferences, occasions, sizing, and styling needs.

· Support customers during fitting sessions by providing guidance on outfit coordination, accessories, and overall look suitability.

· Handle rental bookings, appointments, and customer records accurately, ensuring all details such as dates, selections, and returns are properly documented.

· Communicate clearly with customers regarding rental procedures, pricing, terms and conditions, deposit requirements, and return policies.

· Coordinate with internal teams to ensure outfits are prepared, cleaned, and ready for fittings, collection, and returns.

· Process payments accurately including rental fees, deposits, and additional charges, and issue receipts accordingly.

· Ensure all rented items are checked properly before and after use to maintain quality and prevent damage or loss.

· Assist in garment care and presentation, including proper handling according to fabric care standards, ironing outfits, and ensuring all items are well-presented, clean, and neatly arranged for display and rental purposes.

· Assist in managing return items, including inspection, condition checking, and updating records.

· Maintain cleanliness and organization of fitting areas, display sections, and customer service areas at all times.

· Handle customer enquiries, feedback, and complaints in a professional manner and escalate issues when necessary.

· Support daily operational tasks such as scheduling, coordination, and basic administrative duties.

· Work closely with team members to ensure smooth operations and a positive customer experience.

· Perform any other duties as assigned by Management that are aligned with the responsibilities of the position.

Job Requirements:

· Diploma/Degree or equivalent qualification

· Prior experience in retail or customer service is an advantage

· Good communication skills in Bahasa Malaysia and English; additional languages are an added advantage

· Pleasant personality, customer-oriented, and able to work in a fast-paced environment

· Basic knowledge of POS systems and handling of cash transactions

· Willing to work shifts, weekends, and public holidays as required

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Parental leave

Work Location: In person